Experience Disney worry-free
LUMI stays with you and your family throughout the day so you can enjoy the attractionsat Disney without worrying about reservations or long lines.
Experience Disney worry-free
LUMI stays with you and your family throughout the day so you can enjoy the attractions at Disney without worrying about reservations or long lines.
Experience Disney worry-free
LUMI stays with you and your family throughout the day so you can enjoy the attractionsat Disney without worrying about reservations or long lines.
Experience Disney worry-free
LUMI stays with you and your family throughout the day so you can enjoy the attractions at Disney without worrying about reservations or long lines.
Lumi Bespoke Park Guidance
LUMI Bespoke Park Guidance
Disney World — Orlando
Disney World —Orlando
For visitors who want to enjoy the park but do not want to worry about spending time on
long lines, scheduling attractions and planning the day.
For visitors who want to enjoy the park but do not want to worry about spending time on
long lines, scheduling attractions and planning the day.
Our team is readily available to assist you by taking care of reservations and adjusting
your itinerary when necessary.
Our team is readily available to assist you by taking care of reservations and adjusting
your itinerary when necessary.
During your visit, LUMI accompanies your family in real time, intelligently orchestrating your day to eliminate any stress.
During your visit, LUMI accompanies your family in real time, intelligently orchestrating your day to eliminate any stress
During your visit, LUMI accompanies your family in real time, intelligently orchestrating your day to eliminate any stress.
Tailored Itineraries
Tailored Itineraries
Guidance on routes and how to get around
Guidance on routes and how to get around
Attraction Reservations
Attraction Reservations
All-Day Assistance
All-Day Assistance
Additional Services
Additional Services
LUMI also offers complementary services to make your trip easier and more convenient all around.
LUMI also offers complementary services to make your trip easier and more convenient all around.
Accommodation
International Shipping
Transfers & Car Rental
Restaurant Reservations
Accommodation
International Shipping
Transfers & Car Rental
Restaurant Reservations
Comprehensive Support Services
For a truly seamless experience, we extend our expertise beyond Disney gates, we can coordinate every aspect of your stay, including:
Nathalia Pereira
We are very thankful. We loved the support, the service, and the quick responses!
Vanessa Vale
We loved it so much!!! Thank you so much, you were truly part of this experience
katie Logan
I have no words to thank LUMI for all the support and care. Everything was impeccable, our family trip would not have been the same without them.
Alex Sanchez
We had amazing tour days at the parks. The virtual guide was extremely attentive and always willing to answer our questions. We wouldn’t have been able to do so much without your support.
Beatriz Arantes
We had been to Disney before, but this was our first time with guided support in the parks, and it made all the difference. I didn’t have to worry about anything besides following the itinerary, and we were able to do everything without waiting in lines, exactly as we wanted. We’re not going back to Disney without LUMI
Testimonials
Testimonials
Beatriz Arantes
We had been to Disney before, but this was our first time with guided support in the parks, and it made all the difference. I didn’t have to worry about anything besides following the itinerary, and we were able to do everything without waiting in lines, exactly as we wanted. We’re not going back to Disney without LUMI!
Alex Sanchez
We had amazing tour days at the parks. The virtual guide was extremely attentive and always willing to answer our questions. We wouldn’t have been able to do so much without your support
katie Logan
I have no words to thank LUMI for all the support and care. Everything was impeccable, our family trip would not have been the same without them
Vanessa Vale
We loved it so much!!! Thank you so much, you were truly part of this experience
Nathalia Pereira
We are very thankful. We loved the support, the service, and the quick responses!
Questions?
Frequently Asked Questions
Here you’ll find answers to the most common questions about our services and how we can make your trip a unique experience
Here you’ll find answers to the most common questions about our services and how we can make your trip a unique experience
Is the experience personalized for each family?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Does the service work for those who are not staying at Disney resorts?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Can I purchase Disney tickets through LUMI?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Can I purchase Disney tickets through LUMI?
Yes. We handle the entire process to make this stage of the trip simpler for your family.
Questions?
Frequently Asked Questions
Here you’ll find answers to the most common questions about our services and how we can make your trip a unique experience
Is the experience personalized for each family?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Does the service work for those who are not staying at Disney resorts?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Can I purchase Disney tickets through LUMI?
Não. Durante o acompanhamento, nós cuidamos de tudo o que precisa ser feito no aplicativo para que você possa aproveitar o parque com sua família.
Can I purchase Disney tickets through LUMI?
Yes. We handle the entire process to make this stage of the trip simpler for your family.
2026 LUMI Concierge — All rights reserved
2026 LUMI Concierge — All rights reserved